Terms and conditions

The portal www.amai-hana.com is subject to the following conditions of use :

  • Warranty

All Amai Hana products are covered for 1 year from the date of purchase.

  • Returns

To make a product return, please contact us at info@amai-hana.com.

  • Shipping

amai-hana.com only works with first level transport providers, and we will select the most suitable company according to size, destination and service you need. The availability and price of the transport will appear in the shopping cart according to the selected products and destination.

  • Payment methods

The available payment methods will appear in the shopping cart.

  • Cancellation of orders

To cancel an order you must communicate it in writing through info@amai-hana.com stating the reasons for the cancellation.
The cancellation of the order will be subject to prior acceptance by amai-hana.com depending of the process status of the same.